Dear Customer,

When you send back a defective item for replacement, all we do is send the
defective one back to the manufacturer and just send you a brand new one.
All data stored in the Hard Drive will be lost.

If you have any further questions or concerns, please visit our FAQs page at
http://www.newegg.com/app/faq.asp or just drop us a line and we'd be happy
to assist you. Best regards.

Thank you