"Dear PayPal User, Today we had some trouble with one of our computer systems. While the trouble appears to be minor, we are not taking any chances. We decided to take the troubled system off-line and replace it with a new system. Unfortunately this caused us to lose some member data. Please follow the link below and log into your account to make sure your information is not affected. Account balances have not been affected." It goes on to entice users by saying that: "If fees would normally apply, you will not pay anything for the next two incoming transfers you receive" because of the inconvenience of having to re-enter data.